Frecuently Asked

Questions

About Therapy

  • Therapy is a safe, supportive space to explore your thoughts, feelings, and behaviors. Together, we identify patterns, uncover challenges, and work toward meaningful change. It’s a collaborative process tailored to your unique needs.

  • If you’re feeling stuck, overwhelmed, or want to improve your relationships or emotional well-being, therapy can help. Reaching out is a courageous step toward understanding yourself better and finding new choices.

  • Your first session is about getting to know you—your story, your concerns, and what you hope to achieve. We’ll also answer any questions you have and set the foundation for our work together.

  • The length of therapy varies for everyone. Some people come for a few months, others for a year or more. It depends on your goals and the pace that feels right for you.

  • Most clients start with weekly or bi-weekly sessions. Over time, we can adjust based on your needs and progress.

  • We specialize in relational, focusing on understanding your relationships with yourself and others. We also integrate evidence-based approaches like CBT, DBT, and Compassion-Based approaches when helpful.

  • We help with relational trauma, emotional disconnection, self-discovery, and improving relationships. We also work with emotional immaturity, attachment challenges, and breaking intergenerational trauma.

Therapist Qualifications

  • As a Registered Psychotherapist Qualifying, we are liscenced to practice in Ontario with training in relational Gestalt therapy, and experience with trauma recovery, and emotional healing. We’re committed to ongoing education to provide the best care possible.

  • We believe that whatever is happening for you, you are having a human experience. Relational healing happens in relationships—with ourselves, others, and our communities. Our work focuses on helping you connect more deeply with your emotions, uncover patterns, and make empowered choices.

  • Your first session is about getting to know you—your story, your concerns, and what you hope to achieve. We’ll also answer any questions you have and set the foundation for our work together.

  • Yes, we are licensed in Ontario and meet the professional standards adhering to the rules of the CRPO.

Privacy and Confidentiality

  • Yes, everything you share is confidential, except in rare circumstances required by law, such as safety concerns. Your privacy and trust are our top priorities.

  • Confidentiality is maintained in all sessions. However, there are exceptions where we are legally obligated to disclose information: if there is a risk of harm to yourself or others, or in cases of abuse involving a minor or vulnerable adult.

Practical and Financial

  • Currently our fees range from $150 to $285 depending on session length and service provided. You can access our free resources and space your sessions to fit into your budget. You are investing in your life. We’re happy to discuss this upfront and provide transparency about costs.

  • We don’t bill insurance directly, but we provide receipts you can submit for reimbursement if your plan covers psychotherapy.

  • Clients keep a credit or debit card on file in our therapy approved platform, Jane, for automatic payments and invoicing after each session.

  • Yes, we offer sliding scale options for those in financial need. Let us know if this would help make therapy accessible for you.

  • We ask for 24 hours’ notice for cancellations or rescheduling. Late cancellations may result in a fee, but we understand that life happens and will work with you when needed.

  • As Registered Psychotherapists, we adhere to the standards set by the College of Registered Psychotherapists of Ontario (CRPO). If you have any concerns about our services, you have the right to file a complaint with the CRPO. More information can be found on their website

  • Before beginning therapy, we will discuss the therapy process, potential benefits and risks, and answer any questions you may have to obtain your informed consent.

Session

  • We offer online therapy exclusively, providing flexible and convenient support wherever you are in Ontario. We use secure, encrypted platforms that have been approved by the CRPO for all online sessions to protect your privacy. Before starting therapy, we'll discuss the technology used and obtain your informed consent for electronic communication.

  • We use a secure, easy-to-use platform. Before your session, we’ll send you a private link to join.

  • Yes! We offer standard 50-minute sessions, but longer sessions can be arranged if needed.

  • If possible, find a quiet, private space and something to take notes if that helps you. Indoors at home, a quiet room at the office, outdoors, in a neighbours bedroom or a friend’s car, whatever works for you. There’s no right or wrong way to start.

Special Populations

  • We currently work with adults, couples, and with younger people in context of families.

  • Yes, we work with couples to improve communication, rebuild trust, and deepen emotional connection. We also offer themed programs of sessions.

  • We welcome and affirm BIPOC, 2SLGBTQIA+, and other marginalized communities. Our therapists are committed to providing culturally sensitive care.

Outcomes and Effectiveness

  • Therapy isn’t about “fixing” you—because you’re not broken. It’s about helping you understand yourself, develop tools for change, and create the life and relationships you want.

  • Some people feel a sense of relief after just a few sessions, while deeper changes take time. Healing is a journey, not a race.

  • If therapy isn’t meeting your needs, let’s talk about it. We’ll adjust our approach or help you find someone better suited to your goals.

Accesibility

  • Yes, we work online, so our services are accessible to anyone with an internet connection. Let us know if you have specific needs, and we’ll do our best to accommodate you.

    • Currently, we offer therapy in English. If you need a therapist in another language, we can help connect you to additional resources.

Scheduling

  • You can book online through this Link or contact us directly by email.

  • Our hours are flexible, with day and evening availability to fit your schedule as early as 7AM and as late as 8PM. No sessions on Sundays.

  • Yes, we offer evening and weekend appointments to accommodate busy lives. No sessions on Sundays.

Emergencies

  • For emergencies, please call 911 or go to your nearest hospital. You can also contact Ontario’s mental health crisis line at 1-866-531-2600.

  • Therapy isn’t designed for emergencies, but you can email us with non-urgent concerns. For immediate support, we recommend contacting a crisis line or trusted loved one. Canada-wide Suicide Crisis Helpline: 988